Callouts and lift breakdowns – how to reduce them

callouts

Are you having issues with your lifts? Constant breakdowns maybe, performance issues or just general problems. If any of this applies to you, then you should contact us to inspect your lift. We have a helpline for all callouts which is 24/7, and you will always be put through to a member of our team.

Don’t wait for the lift breakdown to happen; get the issue fixed as soon as possible. When you notice a fault, get in contact with us. Being proactive will benefit you and your business and will save you the hassle of a lift breakdown and will reduce callouts, it will also save you money as we can fix the issue before it becomes more serious.

Some signs that a lift breakdown may soon happen include:

  • Door issues, including stuck, unresponsive, or malfunctioning doors.
  • Power outages.
  • Worn-out sheaves.
  • Inadequate lubrication of moving parts.
  • Bearing failures.
  • Misaligned motor drives.
  • Improper use of the lift, such as overloading, vandalism, or misuse.
  • Electrical issues, mechanical failures, and control system glitches.

You can help prevent the chance of a lift breakdown by cleaning between the lift doors regularly and ensuring everyone is using the lifts properly. We always aim to get to the site as soon as possible. We can guarantee great customer service, especially for emergency callouts.

Nationwide Lift Services have a first-time fix policy, where we will aim to get the lift repaired on our first site visit (to avoid repeat visits). This approach saves you money and minimizes disruption. Reducing callouts, our lift engineers are highly experienced and are trained to repair all types of lift.

Nationwide Lift Services have been repairing lifts and doing callouts for 30+ years. With us, you are in good hands. We can offer you advice for your lift, and we will always be honest with our customers.

You can read more about lift repair here

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