COMPANY BLOG

Nationwide Lift Services have kept the ball rolling by securing yet another sponsorship deal with Port Vale Football Club, approved by our managing director, Paul Robinson. This is our second sponsorship of the year after Dougie Mac.

Port Vale Football Club is based in Staffordshire and is only around 10 minutes away from our head office. It is one of only two English league clubs whose names aren’t taken from a geographical location, with Arsenal being the other.

The History Of Port Vale Football Club

Port Vale was founded in 1876, after a meeting, where the football club took its name. It has a rich history, and they won the football league trophy in 1993. It is a pleasure to have the honour of sponsoring them. Several of our engineers are avid fans of Port Vale, and they regularly attend the matches.

Our Visit To The Stadium

A lot of our loyal customers are based in Staffordshire, and lots of them also attend Port Vale’s games, we hope our board will reach the right people and feed us more business, while giving back to the local community. Sponsorship of Port Vale helps us connect with our community.

Our salesperson Jamie Tappenden paid them a visit and met Oliver Hickman, we looked around the stadium, and we enjoyed viewing the stadium.

While we have completed lift projects for numerous local care homes, private hospitals, and colleges, we also provide services across the UK. If you have any issues with your lifts, please contact us so we can assist you. We aim to respond within 24 hours. Our office number is 01782 562000, or you can email us at info@nationwideliftservices.co.uk.

One of our engineers recently discovered what appeared to be a treasure map, sparking a lot of curiosity. Could this map lead to ancient, hidden treasures? Or perhaps to an underground city lost in time? As it turns out, this intriguing find was actually a planning map for a lift installed in 1970—making it an impressive 54 years old. The lift was originally installed by Bennie Lifts Limited, a company founded in 1934, which has since gone into liquidation. This old lift map has quite a history.

Finding this old lift map was fascinating; it looked like something straight out of a pirate movie! But it’s just one of the many interesting things we’ve come across during our years of repairing lifts.

In over 30 years of service, we’ve worked on hundreds of lifts, both old and new, and encountered all sorts of unusual sights—like lift pits filled with cutlery (they certainly had to “fork” out for that!) or vintage lift maps. Through it all, we’ve maintained our commitment to providing excellent customer service and focusing on fixing issues on the first visit to save you money on repairs. Among the most intriguing finds was the old lift map.

We also offer traditional lift maintenance, where our engineers spend extra time on site, thoroughly inspecting for both minor and major issues, helping to prevent costly future repairs. Our team has seen a variety of lift maps, some quite old.

If you have an old lift, we recommend a lift modernisation. Feel free to keep the old lift map somewhere! We would love to see it.

If you manage care homes, schools, colleges, or NHS facilities and find yourself dealing with frequent lift issues, reach out to us. We have extensive experience working with both large care home groups and individual homes, so you’re in safe hands with us as your lift service provider. We understand the critical importance of reliable lift operation for your staff, residents, and visitors, and we are dedicated to keeping your lifts running smoothly while minimising costs. If you happen to find an old lift map in your facility, let us know!

Call 24/7 helpline: 01782 562000
Email us: info@nationwideliftservices.co.uk

Nationwide Lift Services once again adds to its ever growing portfolio of charity work, recently we begun a sponsorship with local charity Dougie Mac, a longtime friend of ours and we have done lift work for them before, one of our engineers embarked on a run to help raise money for them too, while doing an outstanding job at representing the company. Now we are supporting Hull based charity Aim Higher with their upcoming charity ball.

Every year Aim Higher do a charity ball to celebrate their anniversary, this time around its their 8th year of being a charity, there is live music, free drinks on arrival and everything needed for a good night. A few members of our staff have attended the charity ball in the past, you can buy tickets here.

We also sponsored Aim Higher on their trek up the famous Three Peaks, Nationwide Lifts have been longtime supporters of Aim Higher and we love everything they do. They work around the clock to help neurodiverse children, young people and their families around Hull and East Riding of Yorkshire to get the help they require.

Aim Higher are dedicated to providing neurodiversity, mental health, and educational support for families of children and young people aged 0-25 years. With a special focus on autism, they strive to create an inclusive and supportive community where every individual can thrive. they do this charity walk once a year.

Nationwide Lift Services does lots of work for charity and will continue to do so, we believe in helping others and delivering the best level of customer service possible.

Nationwide Lift Services offer 24/7 coverage throughout the UK for all types of lift work. With our in-house lift engineers, we can deal with lift breakdowns, lift servicing and lift repairs on all types of passenger lifts, goods lifts, and platform lifts.

We have been working with care homes, NHS, charities and local councils in Staffordshire for many years ensuring they get the best level of service for their lifts. By having the right in house engineers and right lift maintenance structure in place, this saves our clients costs, hassle and downtime for all their lifts. So if we can assist with a lift maintenance contract, lift breakdown, lift repair or lift refurbishment then please call our friendly team on 01782562000 or email us on info@nationwideliftservices.co.uk

Please also check out our Facebook, Twitter and our Instagram pages

The History of lifts is an interesting topic, Lifts are technology the average person uses almost everyday without thinking about it, to put it into numbers there are roughly 325 million elevator trips per day worldwide, that is a lot of lifting and moving people. Whether its in a local care home, a huge shopping centre, your place of work or a college just down the road, lifts are everywhere.

Lifts have been around for centuries and they have an interesting history. The earliest known lift was made in 236 BC by Archimedes in Roman times. back then lifts were made using hemp rope and powered by animals or people; a huge difference to the modern lift. Throughout history, lifts improved as construction and technology advanced, until they became what we see today.

In the pre-industrial era, lifts were very different. In the year 1000, there was a contraption similar to a lift that was used to raise a battering ram to destroy a fortress in Islamic Spain.

In 1743 a passenger lift, called the ‘flying chair’, was made, The lift was installed outside the King Louis XV balcony at the Chateau de Versailles and was operated by hand.

In 1793, the first screw drive lift was created by Ivan Kulibin and installed in the Winter Palace. This marked a significant step in lift history.

In the Industrial Revolution lifts were used in coal mines to move people and large quantities of coal from the cave and to the surface, lifts were moved with string which was considered dangerous and unsafe, eventually these strings were replaced with iron.

In 1852 Elisha Otis Introduced the safety brake on an elevator, which would prevent the lift car from falling if the cable broke, he demonstrated this in a presentation at an exhibition in 1854. he put the first passenger lift in 488 Broadway, New York City on 23 March 1857.

You can read more about the history of lifts here

Fast forward to 2024 and lifts are very different, they are much safer, more efficient, more reliable and the technology is better, lifts still go wrong of course but we can sort any lift problems and provide an excellent level of customer service.

If you have any issues with your lifts, please contact us so we can assist you. We aim to respond within 24 hours. Our office number is 01782 562000, or you can email us at info@nationwideliftservices.co.uk.

We have recently started a sponsorship deal with Dougie Mac, Dougie Mac are a local charity and good friends of ours. we have worked with them before so to have a sponsorship is a pleasure. One of our engineers did a run for them, you can read about this here. we have also done their lifts before and we look after them.

Dougie Mac provides specialist care and support for people with life-limiting illnesses across Stoke-on-Trent and North Staffordshire. Dedicated staff and volunteers help local people of all ages get the right care, in the right place, at the right time, while supporting their families, friends and carers too.

Dougie Mac offers a holistic approach to care, addressing physical, emotional, and psychological needs or its patients. Their services include symptom management and end-of-life care through their inpatient facilities, which offer a supportive environment for patients needing round-the-clock care.

The hospice also offers a wide range of wellbeing services, for inpatient and community patients, which include support services and techniques to help alleviate some of the worries and concerns associated with a palliative illness.

Dougie Mac’s Community services extend the hospice’s reach by providing care and support directly in patients’ homes. This includes visits from nurses and healthcare professionals who ensure that patients receive consistent and comprehensive care in their home.

The hospice also offers bereavement support, providing emotional and practical help to families and loved ones. This support is crucial in helping families cope with their loss and adjust to life after their loved one has passed.

Additionally, Dougie Mac is dedicated to education and training, offering programs for healthcare professionals and the community to enhance the quality of palliative and end-of-life care. This commitment to education helps ensure that high standards of care are maintained and that more people are aware of the importance of palliative care.

All these services are provided free of charge to patients and their families. This year it will cost in excess of £20 million to run and develop Dougie Mac’s full range of services for local people, 75% of this amount is funded by voluntary donations from our local community.

If you have any issues with your lifts, please contact us so we can assist you. We aim to respond within 24 hours. Our office number is 01782 562000, or you can email us at info@nationwideliftservices.co.uk.

At Nationwide Lift Services, when we aren’t busy fixing or modernising company lifts, we’re often attending meetings to secure future business or to increase our company’s exposure. We believe that arranging a meeting with local businesses helps both companies a lot. we also believe in visiting and most of all supporting local businesses. Doing this helps us build strong relationships with customers and establish our reputation as a respected lift company.

Last week, two of our employees, Jamie and Michael, attended a business meeting at Port Vale Football Club in Stoke. As a company based in Newcastle-under-Lyme, which is local to Stoke, a significant portion of our business comes from Staffordshire. Many of our engineers are avid football fans and regularly attend games at the stadium, as do many of our local customers. We also had our CEO Ken attend the meeting with us, who is shown in the image.

The staff at Port Vale were friendly, and we are hopeful about working with them in the near future. During our visit to Port Vale Stadium, we introduced our company and shared our vision. It was a pleasure to meet Laura Jennings, and we look forward to attending future matches and increasing our visibility in the community.

While we have completed lift projects for numerous local care homes, private hospitals, and colleges, we also provide services across the UK. If you have any issues with your lifts, please contact us so we can assist you. We aim to respond within 24 hours. Our office number is 01782 562000, or you can email us at info@nationwideliftservices.co.uk.

At Nationwide Lift Services, we are dedicated to providing efficient and responsive communication to address your passenger lift, goods lift, or platform lift needs. Whether you need lift repair, modernisation, or servicing, we are here to help.

Today at Nationwide Lift Services, we had the absolute pleasure of hosting a site visit from Shorts Industries Ltd who supply part for lift doors & Langer & Laumann Ing.-Büro GmbH and witnessing an impressive demonstration inside their fully kitted out van.

This unique experience allowed us to dive deep into their latest product offerings, which are poised to make significant waves in the industry.
The demonstration was nothing short of amazing, showcasing the cutting-edge technology and innovative solutions they have developed.

From the moment we stepped into the van, it was clear that a tremendous amount of thought and expertise had gone into creating these products. Each feature was presented in detail, highlighting the practical applications and the significant impact these innovations can have on our operations.

Shorts are a loyal supplier of ours who have helped us get lift doors on lots of occasions, we have been using them for a while now

A special shoutout to their highly knowledgeable team Paul Livingstone, Daniel Banks & Martin Platt who did a phenomenal job of walking us through each product. Their passion and expertise were evident in every explanation and demonstration. They not only answered all our questions with precision but also provided valuable insights into how these products can be integrated and utilised to their fullest potential.

This visit has left us incredibly excited about the future possibilities and collaborations. It’s inspiring to see such dedication to pushing the boundaries of what’s possible and setting new standards in the industry.

A big thank you to everyone involved for organising this visit and for the insightful, hands-on demonstration. We look forward to leveraging these new products to drive innovation and efficiency in our work. Together, we are poised to achieve great things!

If you have any issues with your lifts please contact us so we can help. We aim to respond within 24 hours at the latest. Our office number is 01782 562000 or you can email us on info@nationwideliftservices.co.uk

Nationwide Lift Services aims to provide efficient and responsive communication to address your passenger lifts, goods lifts or platform lift needs, whether its lift repair, lift modernisation or lift servicing we can help.

At Nationwide Lift Services, we pride ourselves on delivering the best possible service to our customers. Your satisfaction is our top priority, and we are always striving to improve. To help us achieve this goal, we need your invaluable input, we know feedback is important for any business!

We warmly invite you to complete our Customer Feedback Form. This quick and easy survey is designed to gather your insights and experiences with our services. Whether you have had a positive experience or believe there are areas we can improve, your feedback is essential in helping us understand how we can better serve you.

What to Expect:

• Brief Survey: Our survey is concise and takes just a few minutes of your time. We respect your busy schedule and have designed the form to be quick and straightforward.

• Honest Feedback: We encourage you to be open and honest in your responses. Your genuine feedback helps us identify what we are doing right and where there is room for improvement.

• Direct Impact: The feedback you provide has a direct impact on our services. Your insights will help shape the future of Nationwide Lift Services, ensuring we continue to meet and exceed your expectations.

Your experience is the cornerstone of our continuous improvement efforts. By sharing your thoughts, you help us:

• Enhance Service Quality: We can identify strengths and weaknesses in our service delivery, allowing us to make targeted improvements.
• Tailor Our Services: Your feedback helps us understand your specific needs and preferences, enabling us to offer more personalised and effective solutions.
• Build Stronger Relationships: Engaging with our customers through feedback fosters a sense of community and trust, reinforcing our commitment to your satisfaction.

At Nationwide Lift Services, we believe that continuous improvement is a journey. Your feedback is a vital part of this journey, guiding us as we strive to provide the highest level of service. We genuinely value your opinion and look forward to learning from your experiences.

Nationwide Satisfaction Survey

Thank you for being a valued member of the Nationwide Lift Services community. Your feedback is instrumental in helping us achieve our mission of excellence. We eagerly anticipate hearing from you and using your insights to better serve you in the future.

For any lift work please contact us on 01782562000 or info@nationwideliftservices.co.uk

#CustomerFeedback #ContinuousImprovement #CustomerExperience #NationwideLiftServices

At Nationwide Lifts we often get busy with repairs and other lift-related work, but one thing about us is that no matter how busy we are we will always have the best customer service possible. we work around the clock to make sure that the lift is working again as soon as possible for minimal disruption.

Nationwide Lifts proiritise customer service over everything, we believe that every companies customer service should be the best possible.

We received an urgent call late Monday afternoon about a broken-down essential lift in a care home. We immediately sprang into action because we understand how crucial these lifts are for residents’ safety and comfort. Within just one hour, our team was on-site, diagnosing the problem and ordering the necessary parts.

By Wednesday lunchtime, we were back, and within just 30 minutes, the lift was fixed and fully operational. Our swift and efficient response ensured minimal disruption for the care home and its residents.

This is the level of service you can expect from us. We prioritise urgent needs, provide rapid response times, and deliver effective solutions.

Trust us to keep your essential systems running smoothly and reliably.

for over 30 years across the UK we have been doing repairs, modernisation/refurbishment and maintenance, we can also sort LOLERS. We handle all sorts of lifts: passenger lifts, goods lifts, platform lifts, you name it. Our secret…  High-quality, open protocol solutions that give you peace of mind and flexibility. Whether you need a shiny new car controller, a snazzy lift interior, or new doors we’ve got you sorted.

So, next time you think about lift refurbishments, remember: we turn ordinary into extraordinary, one lift at a time. And maybe, just maybe, your lift could be the next unique masterpiece.

For Lift Modernisation or Lift Refurbishment please contact us on 01782562000 or info@nationwideliftservices.co.uk

Nationwide Lift Services are a Lift Company who are known throughout the UK as a Lift Professional. We deal with many clients in the care home sector, retail, and NHS.

Right from the days when Brian started the business over the 30 years ago to the new generation now, we strive for a close working relationship with customers and giving good service.

Recently we had a meeting with Shorts Industries, we thank them for being a reliable supplier and for good customer service.

New Employee

Michael Robinson has recently joined the business in the sales team and his aim is to become a lift professional soon like the older staff. He has worked on news stories for Nationwide Lift Services before and has done work for us a year ago for work experience, but now he is here to stay.

We even had a recent visit from Ted’s little ones who have the buzz to become true Lift Legends like their dad, even at such a young age. Hopefully one day they will also become employees at Nationwide Lifts.

At Nationwide Lifts we have a close team of staff who really care about doing a good job for the business and our customers. Our owner Ken Chappell said “It is unique to have such a young team of lift professionals who really care about the company and our customers. The offices and engineers in Staffordshire and surrounding areas work closely together and always on hand to help each other and our customers”.

If you have any problem lifts or would like a lift modernisation please contact us down below

Call 24/7 helpline: 01782 562000
Email us: info@nationwideliftservices.co.uk

BT Openreach are currently in the process of changing their network through the “Fibre First” programme which affects a lift phone and aims to provide fibre broadband to three million UK homes and businesses by the end of 2020. BT’s current objective is to provide fibre connections to all buildings and for these to replace the current lines by 2025.

Alarm devices (or lift phones) in lifts are a legal requirement and they require two way means of communication. This means that passengers can call the rescue service via a lift phone (autodialler) if an entrapment occurs. The rescue service can reassure a trapped passenger and schedule a competent person to attend site and release the trapped passengers. Lift phones traditionally work through PTSN (Public Switched Telephone Network) but with the network changes BT are implementing this will no longer be possible.

The best solution is to install a GSM (Global System for Mobiles) this eliminates the need for a fixed landline, making it more efficient. Where GSM units are installed, they will work like normal

Global System for Mobiles (GSM) type devices to eliminate the need for a fixed landline. Where GSM units are fitted, they will continue to operate as normal following the changeover, but those auto-diallers using a landline will be impacted.