Last year we secured a new maintenance contract with a highly reputable supermarket company who have numerous sites within the Midlands and a mixed portfolio of goods lifts, escalators, conveyors and passenger lifts. We are proud to provide a fast response time for breakdowns which is essential for these lifts ensuring both shoppers and goods can be transported.
Our engineers completed a full risk assessment for every lift when we took over the contract and we were able to find several potential issues. This customer has since invested in their portfolio by completing repair works and has seen a dramatic reduction in the number of callouts which ultimately allows their business to operate more efficiently. It has also helped ensure that each lift is compliant with the latest health and safety legislation.
We spend more time on site ensuring that we find the root cause of the problem, which in turn helps reduce downtime of lifts and saves our customers money.
Case Study: Supermarket Retail Customer
