feedback form

Feedback form for all our customers

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At Nationwide Lift Services, we pride ourselves on delivering the best possible service to our customers. Your satisfaction is our top priority, and we are always striving to improve. To help us achieve this goal, we need your invaluable input, we know feedback is important for any business!

We warmly invite you to complete our Customer Feedback Form. This quick and easy survey is designed to gather your insights and experiences with our services. Whether you have had a positive experience or believe there are areas we can improve, your feedback is essential in helping us understand how we can better serve you.

What to Expect:

• Brief Survey: Our survey is concise and takes just a few minutes of your time. We respect your busy schedule and have designed the form to be quick and straightforward.

• Honest Feedback: We encourage you to be open and honest in your responses. Your genuine feedback helps us identify what we are doing right and where there is room for improvement.

• Direct Impact: The feedback you provide has a direct impact on our services. Your insights will help shape the future of Nationwide Lift Services, ensuring we continue to meet and exceed your expectations.

Your experience is the cornerstone of our continuous improvement efforts. By sharing your thoughts, you help us:

  • Enhance Service Quality: We can identify strengths and weaknesses in our service delivery, allowing us to make targeted improvements.
  • Tailor Our Services: Your feedback helps us understand your specific needs and preferences, enabling us to offer more personalised and effective solutions.
  • Build Stronger Relationships: Engaging with our customers through feedback fosters a sense of community and trust, reinforcing our commitment to your satisfaction.

At Nationwide Lift Services, we believe that continuous improvement is a journey. Your feedback is a vital part of this journey, guiding us as we strive to provide the highest level of service. We genuinely value your opinion and look forward to learning from your experiences.

Nationwide Satisfaction Survey

Thank you for being a valued member of the Nationwide Lift Services community. Your feedback is instrumental in helping us achieve our mission of excellence. We eagerly anticipate hearing from you and using your insights to better serve you in the future.

For any lift work please contact us on 01782562000 or info@nationwideliftservices.co.uk

#CustomerFeedback #ContinuousImprovement #CustomerExperience #NationwideLiftServices

customer service

Top Customer Service 24/7

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At Nationwide Lifts we often get busy with repairs and other lift-related work, but one thing about us is that no matter how busy we are we will always have the best customer service possible. we work around the clock to make sure that the lift is working again as soon as possible for minimal disruption.

Nationwide Lifts proiritise customer service over everything, we believe that every companies customer service should be the best possible.

We received an urgent call late Monday afternoon about a broken-down essential lift in a care home. We immediately sprang into action because we understand how crucial these lifts are for residents’ safety and comfort. Within just one hour, our team was on-site, diagnosing the problem and ordering the necessary parts.

By Wednesday lunchtime, we were back, and within just 30 minutes, the lift was fixed and fully operational. Our swift and efficient response ensured minimal disruption for the care home and its residents.

This is the level of service you can expect from us. We prioritise urgent needs, provide rapid response times, and deliver effective solutions.

Trust us to keep your essential systems running smoothly and reliably.

for over 30 years across the UK we have been doing repairs, modernisation/refurbishment and maintenance, we can also sort LOLERS. We handle all sorts of lifts: passenger lifts, goods lifts, platform lifts, you name it. Our secret…  High-quality, open protocol solutions that give you peace of mind and flexibility. Whether you need a shiny new car controller, a snazzy lift interior, or new doors we’ve got you sorted.

So, next time you think about lift refurbishments, remember: we turn ordinary into extraordinary, one lift at a time. And maybe, just maybe, your lift could be the next unique masterpiece.

For Lift Modernisation or Lift Refurbishment please contact us on 01782562000 or info@nationwideliftservices.co.uk

charity walk

Charity Walk Supported By Us

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Hull-based charity Aim Higher have recently done a charity walk. This has helped raise money for autism awareness and helping neurodiverse families. Nationwide Lifts have been longtime investors of Aim Higher and we love what they do.

Aim Higher empowers neurodiverse children, young people and their families across Hull and East Riding of Yorkshire.”

They are dedicated to providing neurodiversity, mental health, and educational support for families of children and young people aged 0-25 years. With a special focus on autism, they strive to create an inclusive and supportive community where every individual can thrive. they do this charity walk once a year.

Nationwide Lift Services offer 24/7 coverage throughout the UK for all types of lift work. With our in-house lift engineers, we can deal with lift breakdowns, lift servicing and lift repairs on all types of passenger lifts, goods lifts, and platform lifts.

Nationwide Lift Services can also do LOLER inspections nationwide for all types of lifts and escalators. LOLER also requires that all equipment used for lifting is fit for purpose, appropriate for the task, suitably marked and, in many cases, subject to statutory periodic ‘thorough examination‘. Records must be kept of all thorough examinations and any defects found must be reported to both the person responsible for the equipment and the relevant enforcing authority.

We have been working with care homes, NHS, charities and local councils in Staffordshire for many years ensuring they get the best level of service for their lifts. By having the right in house engineers and right lift maintenance structure in place, this saves our clients costs, hassle and downtime for all their lifts. So if we can assist with a lift maintenance contract, lift breakdown, lift repair or lift refurbishment then please call our friendly team on 01782562000 or email us on info@nationwideliftservices.co.uk