Month: November 2024

Recently, we have been working closely with Hydrax for our lift modernisation projects, and their expertise has made a significant impact on the success of these initiatives. Hydrax is a highly professional and knowledgeable supplier of lift parts, with a leadership team that collectively boasts over 100 years of experience in the lift industry. This vast experience has given them a deep understanding of the challenges and needs of businesses in the lift sector, making them a trusted partner for us.

We have been doing lift modernisations for 30 years, and we can happily say we haven’t had any issues with Hydrax. They have been excellent throughout the modernisation projects.

Their staff are trained to a high standard and are dedicated to meeting the unique demands of each project. Hydrax goes above and beyond by tailoring solutions to satisfy individual requirements, ensuring that all components and systems are specifically designed for maximum efficiency and reliability. They pride themselves on their ability to deliver “Solutions by Elevation” through quality-assured design and manufacturing processes.

One of the standout aspects of working with Hydrax is their exceptional customer service. They are always available to assist, and even when we encounter difficulties such as struggling to identify a specific part, Hydrax makes it simple. All we need to do is send them a photo, and they promptly identify the part and provide a detailed quote, saving us time and effort. This level of responsiveness and attention to detail ensures that projects move forward smoothly and without delay.

Overall, Hydrax has proven to be an invaluable partner in our lift modernisation efforts. Their professionalism, extensive knowledge, and commitment to service have supported the successful execution of our projects, and we look forward to continuing our collaboration with them.

Please contact us for your lift modernisation projects.

At Nationwide Lift Services, we believe in the power of self-development, and we are constantly looking for ways to improve and grow our skill set. Our team is the backbone of our success, and we are proud to foster a culture where learning and growth are a priority. Whether it’s our engineers working on-site or our office staff managing operations, we encourage everyone to continuously enhance their skills and achieve their full potential through staff training initiatives.

Throughout the last 30 years we have been providing our lift services around Staffordshire and the rest of the nation. Our staff regularly partake in lift training and our engineers regularly participate in advanced training courses to stay up to date with the latest technology, safety standards, and installation techniques. This reflects our dedication to comprehensive staff training.

The training our staff and engineers go through ensures we deliver efficient and reliable services to our clients every day. Behind the scenes, our office staff are just as committed to improvement, earning qualifications in areas like project management and customer service.

This week Jamie Tappenden, our Sales Manager, has recently completed a project management course, showcasing our team’s dedication to growth and excellence. During this course, he reinforced his skill set and learnt new things.

Investing in personal and professional development isn’t just about improving skills, it’s about creating an environment where everyone feels valued, motivated, and capable of growth. The emphasis on staff training reflects in the quality of service we provide and the strong relationships we build with our clients.

We’re proud of our team’s achievements and will continue to support their journey of lifelong learning. After all, our strength as a company comes from the strength of the people behind it.

If you are having issues with your lift, please contact us, we can help you and your business out through our well-trained staff.

Nationwide Lift Services have been part of the lift industry for an impressive 30+ years, throughout this time we have maintained and repaired hundreds of lifts and now, to ensure comprehensive passenger training, we continually expand our services.

In an ever evolving industry, we’re always striving to provide exceptional value to our clients. That’s why we’re thrilled to announce a new addition to our suite of services:

Passenger Release Training!

This training is designed to equip your team with the skills and confidence to safely release passengers from lifts in the unlikely event of entrapment. While we pride ourselves on ensuring that lifts operate smoothly, we recognize the importance of adequate training for emergencies.

Why should your team receive Passenger Release Training?

• ✅ Safety First: The safety of passengers is paramount. Our training ensures your team knows how to handle emergency situations with care and professionalism, emphasizing the need for proper passenger training.
• ✅ Reduce Downtime: Quick and efficient response can minimize disruption and ensure your lift is back in operation as soon as possible.
• ✅ Compliance & Confidence: Stay compliant with health and safety standards while giving your team the knowledge and confidence to act decisively, a key component of thorough passenger training.

Our training is practical, comprehensive, and tailored to your specific lift systems, ensuring your staff are well-prepared for real-world scenarios.

We’re proud to offer this vital service as part of our commitment to keeping our clients’ lifts running safely and efficiently. By empowering your team with this training, you can enhance both safety and service for those who rely on your lifts every day.

If you’d like to find out more about Passenger Release Training or arrange a session for your team, don’t hesitate to get in touch. Together, we can keep your passengers safe and your lifts running smoothly!

As the winter months approach, it can cause a whole host of problems for lifts. It is important to know how to keep your lift motor room at the right temperature. A lift motor room should ideally be kept at 20 degrees. Chilly weather can lower the temperature, potentially leading to issues such as improper hydraulic fluid consistency. Here are some common problems caused by cold temperatures and how to solve them:

Reduced efficiency of lift components:
Hydraulic systems may experience thickened hydraulic fluid, causing sluggish performance or delayed responses. Electric motors may struggle to start if lubrication becomes less effective in colder temperatures, warming up the motor room is essential.

Increased wear and tear:
Chilly conditions can make oil or grease more viscous, reducing lubrication and increasing wear on gears, bearings, and rollers. Rubber or plastic parts may become brittle, leading to cracking.

Electrical problems:
Fluctuating temperatures can cause condensation on electrical components, increasing the risk of short circuits or corrosion. Battery performance or capacity may also decrease in cold conditions. Keeping the motor room at 20 degrees is important.

Control system failures:
Temperature-sensitive electronics in modern lifts may malfunction if the ambient temperature drops below their operational range. Sensors and relays may fail, resulting in miscommunication or false error signals.

Health and safety risks:
Lift engineers may struggle to work in a cold motor room, impacting the quality of repairs or routine checks. Cold-related failures could also lead to lift downtime, inconveniencing users and posing potential safety hazards.

Solutions

• Install air con systems to maintain a consistent temperature in the motor room (ideally 20c).
• Ensure the motor room has the correct air flow and flow to fresh air.
• Use proper insulation to help stabilise the temperature range.
• Schedule regular maintenance during colder months to address potential issues proactively.
• Monitor the environment with temperature and humidity sensors to track the motor room’s climate.

Contact us if you are having any winter related lift issues.

At Nationwide Lifts, we have been working closely with care homes and the NHS for many years. We understand how important it is to ensure the lifts are reliable and efficient in these critical sectors. We also understand the importance of completed risk assessments.

Often in some older care sector sites, the designers never considered a second lift or stairlift as a backup plan in case the lift went off. Our plan is to ensure we spot the future issues before they occur. Thorough risk assessments frequently help achieve safer working conditions and ensure the lift is safe.

We offer free full risk assessments every year on every site we look after. So we would look at all components and parts to ensure that all upgrades and replacements are done when required. We work closely with clients on this to ensure they have minimal downtime for the lift on site.

In the lift industry, maintenance can be rushed due to low costs that the industry charge, but we try to be different and offer this comprehensive solution. It works, and we help to reduce breakdowns on all sites.

We have worked with some key players of the care industry, delivering them exceptional service, and saving them costs on repairs. If you are a care home manager who gets busy, the last thing we would want is for you to have problems with your lifts.

We understand there are several challenges involved within the care industry. The safety and mobility of residents, many with limited physical abilities, is paramount. We are aware reliability of lifts may be a concern of yours, as efficient lifts are necessary for transporting residents between floors. With our approach to lift maintenance and comprehensive risk assessments, we aim to prevent all future lift issues for your care home.

Frequent lift breakdowns can lead to delays in care, increased risk of accidents, and less independence for residents, something we’re sure you don’t want. Regular and proactive lift maintenance can minimize these difficulties and put you at ease by ensuring that lifts are always in operation, reducing the risk of accidents, and improving the overall efficiency of care delivery. This not only enhances the safety and well-being of residents but also eases the workload of care staff, allowing them to focus more on providing quality care. Please contact us if you are having issues with your lifts.

Recently, Nationwide Lift Services had the privilege of joining Shorts Industries on a business trip to Rome for the DMG project. This initiative highlights the Shorts Industries DMG Controller, an innovative solution for lift control known for its high quality, reliable performance, and efficient delivery times. Nationwide is proud to support Shorts Industries in this venture, as we have shared a longstanding partnership that has seen them install over 800 lift controllers over the years.

Representing Nationwide on this trip were Brad Rogers from our sales team and engineers Neil and Craig, who joined Paul Livingstone from Shorts Industries. The Rome visit offered a deep dive into the technical aspects of the DMG Controller, giving our team an opportunity to tour the DMG factory. They engaged with various components of the controllers, analysing their functionality and discussing how these parts come together to form a robust, high-performance lift solution. This hands-on experience expanded their technical expertise and enhanced their practical understanding of lift systems, solidifying Nationwide’s commitment to delivering top-tier lift services.

Beyond the business agenda, the trip provided valuable moments of camaraderie and cultural exchange. Sharing meals and stories in Rome, our team and the representatives from Shorts Industries built stronger connections that are essential for effective collaboration. This partnership is a true reflection of Nationwide’s service approach, and it was great to see this dedication in action.

Overall, the Rome trip was a valuable experience, enabling our team to enhance their knowledge and skills while also fostering our relationship with Shorts Industries. At Nationwide, we look forward to more opportunities to collaborate on projects that push the boundaries of lift technology, ensuring exceptional service for our clients.

Our managing director Paul Robinson and sales engineer Jamie Tappenden have had nothing but good to say about the trip, Brad, Neil, and Craig enjoyed it too.

If you are having issues with your lifts, or if it needs maintenance or even modernising, please contact us.

We’re thrilled to share that we’ve received another fantastic 5-star testimonial for our lift services! The time from Lovett Care, a care home group based in Stoke-on-Trent. We have worked alongside Lovett Care for some time now, and we have always gone the extra mile to ensure their lifts run smoothly.

The recognition from Lovett Care highlights the dedication and hard work our team puts into every repair, call-out, and preventative maintenance service we provide across the UK. Being a care home owner is challenging in itself, however we aim to make your job easier by providing you with our best service. The testimonials speak for themselves about our services.

Even though we consider ourselves one of the best and most trusted local lift companies, we also have had people vouch for us. We’re also proud to be the most competitive in price. We believe in delivering unmatched quality without compromise, so our clients get the best service at a fair rate.

During our 30 years of business, we have completed countless amounts of lift work for local and national care homes, and we will always continue to work alongside them. We understand how important lifts are to the care and healthcare industry and the need to have functional, efficient lifts. Each testimonial we receive truly reflects our commitment.

With every new testimonial that comes in, we are always glad to receive them, and our aim is to deliver the best service possible and put 110% into everything we do.

A huge thank you to our customers for trusting us with your lift needs and for taking the time to share your experiences. We’re committed to continually raising the bar and delivering the best service in the industry! If we have recently done lift work for you or your business, we would love to hear your feedback in a testimonial.

If you work or own a care home and your lifts are not working like they are supposed to, contact us

Steve Bowditch has been a cornerstone of Nationwide Lift Services for over 20 years, joining the company even before our Managing Director Paul Robinson took over the reins. During this time, Steve has been instrumental in our journey and a true asset to our team. His impressive career has spanned a wide range of expertise, including the installation, repair, modernisation, and maintenance of every kind of lift imaginable. From passenger lifts to goods lifts, Steve has tackled it all with skill, precision, and dedication, truly embodying the role of an expert lift engineer.

Throughout the years, we’ve had the pleasure of watching Steve grow from an ambitious technician to a true “lift genius.” His knowledge and skills are unparalleled, and he’s earned the trust of clients across many sectors, from local care homes to large national retailers. Steve’s commitment to excellence ensures that our clients receive the highest standard of service, every time. His journey as a lift engineer has been remarkable.

Before joining Nationwide Lift Services, Steve brought his talents to a variety of prestigious roles, including work in mining. These experiences gave him a unique technical foundation that has become invaluable to our team. At Nationwide, he’s not only applied his expertise in his projects but has also taken on a mentorship role, guiding newer engineers and collaborating closely with suppliers. Steve is always willing to go the extra mile to help our team thrive, sharing his knowledge and passion for the industry with those around him. This mentorship has solidified his reputation as a seasoned lift engineer.

As a valued member of our team, Steve embodies the dedication and loyalty that make Nationwide Lift Services exceptional. And now, after decades of hard work, he’s preparing for a well-deserved break. Starting in January 2025, Steve will embark on a three-and-a-half-month world cruise, a chance for him to unwind, recharge, and enjoy new adventures. We’re thrilled for him and he’s looking forward to this time to relax, celebrating his impressive career as a lift engineer.

Thank you, Steve, for everything you’ve done and continue to do. We’ll miss you while you’re away but look forward to welcoming you back after your incredible journey! Here’s to you and the next exciting chapter ahead!