Category: Staff News

The lift genius is back. After four months off work to embark on an exciting world cruise, Steve is officially back working for us in sunny Stoke. Steve is a great lift engineer who has had decades of experience working on all things lifts, from new installs, repairs, maintenance, and modernisation.

His knowledge and skills are unmatched, and he’s earned the trust of clients across many sectors, from local care homes to large national retailers. Steve truly is a lift genius.

Steve and Neil were the first engineers in the business when our Managing Director Paul Robinson took over. Our lift genius Steve has witnessed the business grow firsthand, from where we began all the way to now, Steve has seen it all. Before his career in lifts, Steve used to work in the mines and he has had several other skilful jobs, throughout his entire life he has been a hard worker, always up ready keen to start work.

As well as being a lift genius and having an excellent work ethic, he is also a great guy; Steve is a good laugh and never complains about anything. He often enjoys going on holiday with his family and seeing different places.

Nationwide Lifts have an magnificent team of lift geniuses ready to help you, whether it’s a lift service, lift repair or lift modernisation. Our team go the extra mile to ensure your lifts are working correctly. We have been in the lift industry for over 30 years, and we have worked on all types of lifts, from platform lifts, goods lifts, platform lifts and more.

If you need assistance with anything lift-related, get in touch, and we can help. Don’t wait until issues escalate; get in contact with us today.

From serving in the British Army to servicing lifts, lift engineer Craig Corbett, has always given his heart and sole. He has been with us for three years, originally starting on bespoke installation jobs in London. Throughout his time with the company, he has proven to be an exceptional engineer who has a high work ethic and a good attitude.

Craig is always up early and ready for work. We are lucky to have Craig as part of the team as he has the ability to do new installs, modernisation work, repairs, breakdowns, and service. He is extremely loyal to the company; in fact, that is why we call him Mr Nationwide.

In his spare time, Craig likes to watch Stoke City Football Club, eat out and have a few beers with his mates. It is not just lifts with Craig, but they have become an important part of his life the last few years, this further earns him the title of Mr Nationwide.

We have an excellent team of engineers ready to assist you, whether it’s a lift service, lift repair or a lift modernisation our team work around the clock to ensure your lifts are working correctly. We have been in the lift industry for over 30 years, and we have worked on all types of lifts, from platform lifts, goods lifts, platform lifts and more.

If you need assistance with anything lift related, get in touch, and we can help. Don’t wait until issues escalate, get in contact with us today.

This year has been a game-changer so far, with exciting new projects galore and excellent new customers. Six months ago, Yasmin joined Nationwide Lift Services, and ever since then, she has been a fantastic addition to the company.

Yasmin’s good attitude and work ethic makes her a great asset to our company. She never complains and gets her head down, and has done some exceptional work for our company. As well as being a hard worker, she is also a good laugh in the office, making us all laugh throughout the day. As well as getting work done, she is excellent to have around.

Recently, she became our repairs manager and it was a choice that paid off. She has just smashed our Repair Sales this month and recorded the best month EVER, beating the previous most Repair Sales by a significant margin.

Why Choose Nationwide For Your Lift Repairs

We offer 24/7 coverage throughout the UK for all types of lift repairs. Our engineers have vast experience in all things lift. We can complete all lift repair work on any type of passenger lifts, goods lifts, cabin lifts, platform lifts and access products. In addition to our engineers, Yasmin is a key part of ensuring our service runs smoothly. Yasmin and the engineers collaborate excellently to ensure the best possible service.

We look after many exciting sites with various passenger lifts, goods lifts and platform lifts as part of our current portfolio. With some excellent reference sites and reference customers in the UK, repeated work from these customers has allowed us to grow, and Yasmin has aided significantly in this growth.

Why choose Nationwide Lift Services for your lift repair work? Our strong, focused team will work to get your lift up and running first time by finding the root cause of problems. As well as this, we aim to reduce costs and maximize efficiency by keeping your lifts in good working order.

We can help to extend your lifts lifespan and reduce the likelihood of costly breakdowns or repairs. Need assistance? Get in touch today and we can help.

The Repairs Manager is responsible for overseeing all repair sales and operations within the organisation. This role involves liaising with our engineers and clients, ensuring that repairs are completed efficiently and to the highest standards. The Repairs Manager will also liaise with other departments to ensure seamless communication and workflow, while maintaining a focus on customer satisfaction and quality control. This is an exciting role for someone in a forward-thinking company who continue to grow.

Duties

• Liaise with engineers ensuring we find repair opportunities on all sites.
• Quote for repairs and upgrades needed on lifts in our portfolio.
• Liaise with suppliers in the lift industry for parts.
• Secure and book in new repair orders.
• Supervise and coordinate the daily activities of the repairs team.
• Develop and implement repair processes and procedures to enhance efficiency.
• Monitor repair timelines and ensure that all projects are completed on schedule.
• Manage inventory of repair parts and materials, ensuring adequate stock levels.
• Liaise with customers regarding repair status and address any concerns or queries.
• Prepare reports on repair activities, including performance metrics and areas for improvement.

Skills

• Must be able to use CRM systems and be good with admin.
• Must be able to multitask and be organised.
• Excellent problem-solving skills and attention to detail.
• Proficient in using repair tools and equipment relevant to the industry.
• Effective communication skills, both verbal and written with customers.
• Ability to work under pressure while maintaining high-quality standards.

Nationwide Lift Services are a privately owned lift company who have been established for over 30 years. Our management team have over 100 years’ experience between them in the lift industry. We have an ideal base near Stoke, where we can offer nationwide coverage for all new lifts, lift service, lift repair or lift modernisation work.

Our range of lift maintenance and lift repairs are sold into local councils, schools, colleges, hospitals, property developers, care homes and flats. We offer a vast range of services and are incredibly competitive. Someone with the right attitude should gain success and achieve realistic targets.

Interested? Call us at 01782 562000 for a free no obligation chat. Alternatively, email us.

Today marks 1 year since Michael Robinson kickstarted his journey with Nationwide Lift Services. When he first joined us, he was doing lead generation and assisting in sales, while looking after social media and the website on the side. Today, he is a marketing wizard, his wizardry knows no bounds as he strives to improve daily.

Michael is based in our Hull office and often comes to the head office, enjoying working from 2 different environments (and a nice Indian meal).

Michael looks after the website and social media for our company. He seamlessly handles his marketing tasks like a true wizard. He first began his career with us at the young age of 19, fresh out of college and determined to learn the ins and outs of the lift industry.

Michael’s hobbies translated well into the world of work, as he enjoys creating websites in his spare time, he created a website aged 15 based off graphic design. He has a solid background in computers, studying IT and media at college for 3 years. During his time working for us, he has been responsible for generating boatloads of revenue, exemplifying his marketing wizard skills.

Nationwide Lift Services has over 30 years of experience in lift repairs and callouts, providing reliable and expert care for your lift needs. Our team offers honest advice and top-quality technician support, ensuring your lifts are in the best hands.

Nationwide Lift Services have a first-time fix policy, where we will aim to get the lift repaired on our first site visit (to avoid repeat visits). This approach saves you money and minimizes disruption. Our method of working can help in reducing callouts, our lift engineers are highly experienced and are trained to repair all types of lift.

There is no sorcery involved in our methods of working, get in touch today.

When we took over 5 years ago, we had big plans for the company. Two of the previous lift engineers who worked at Nationwide Lifts before Paul Robinson took over wanted to join us on our mission to expand the business. One of which is Neil Duncan who is our lift technician and the other is Steve Bowditch who is currently on a Worldwide Cruise (Just in case you didn’t know).

Neil has worked for the business for over 20 years and in that time has gained vast experience on lift installations, lift refurbishments, breakdowns, repairs, and maintenance. He is very knowledgeable and has a positive can-do attitude at all times. Neil’s attention to detail and patience on site is a real asset for our company and also our customers. He is currently helping the rest of our team become Lift God’s like him. He can even do a drawing if you ask him. Furthermore, he has been extremely loyal to the company in his time working here, as a dedicated lift technician.

We know Neil as the lift whisperer, he always manages to resolve any issues and has completed an array of successful lift modernisations. Several of our customers love having him on site, and he is always honest with the client, just like the rest of the staff who work for us. He is truly a remarkable lift technician.

Nationwide Lift Services have a first-time fix policy, where we will aim to get the lift repaired on our first site visit (to avoid repeat visits). This approach saves you money and minimizes disruption. Reducing callouts, our lift engineers are highly experienced and are trained to repair all types of lift.

Nationwide Lift Services has over 30 years of experience in lift repairs and callouts, providing reliable and expert care for your lift needs. Our team offers honest advice and top-quality technician support, ensuring your lifts are in the best hands.

Contact us today to see how we can assist with your lift requirements!

At Nationwide Lift Services, we believe in the power of self-development, and we are constantly looking for ways to improve and grow our skill set. Our team is the backbone of our success, and we are proud to foster a culture where learning and growth are a priority. Whether it’s our engineers working on-site or our office staff managing operations, we encourage everyone to continuously enhance their skills and achieve their full potential through staff training initiatives.

Throughout the last 30 years we have been providing our lift services around Staffordshire and the rest of the nation. Our staff regularly partake in lift training and our engineers regularly participate in advanced training courses to stay up to date with the latest technology, safety standards, and installation techniques. This reflects our dedication to comprehensive staff training.

The training our staff and engineers go through ensures we deliver efficient and reliable services to our clients every day. Behind the scenes, our office staff are just as committed to improvement, earning qualifications in areas like project management and customer service.

This week Jamie Tappenden, our Sales Manager, has recently completed a project management course, showcasing our team’s dedication to growth and excellence. During this course, he reinforced his skill set and learnt new things.

Investing in personal and professional development isn’t just about improving skills, it’s about creating an environment where everyone feels valued, motivated, and capable of growth. The emphasis on staff training reflects in the quality of service we provide and the strong relationships we build with our clients.

We’re proud of our team’s achievements and will continue to support their journey of lifelong learning. After all, our strength as a company comes from the strength of the people behind it.

If you are having issues with your lift, please contact us, we can help you and your business out through our well-trained staff.

Recently, Nationwide Lift Services had the privilege of joining Shorts Industries on a business trip to Rome for the DMG project. This initiative highlights the Shorts Industries DMG Controller, an innovative solution for lift control known for its high quality, reliable performance, and efficient delivery times. Nationwide is proud to support Shorts Industries in this venture, as we have shared a longstanding partnership that has seen them install over 800 lift controllers over the years.

Representing Nationwide on this trip were Brad Rogers from our sales team and engineers Neil and Craig, who joined Paul Livingstone from Shorts Industries. The Rome visit offered a deep dive into the technical aspects of the DMG Controller, giving our team an opportunity to tour the DMG factory. They engaged with various components of the controllers, analysing their functionality and discussing how these parts come together to form a robust, high-performance lift solution. This hands-on experience expanded their technical expertise and enhanced their practical understanding of lift systems, solidifying Nationwide’s commitment to delivering top-tier lift services.

Beyond the business agenda, the trip provided valuable moments of camaraderie and cultural exchange. Sharing meals and stories in Rome, our team and the representatives from Shorts Industries built stronger connections that are essential for effective collaboration. This partnership is a true reflection of Nationwide’s service approach, and it was great to see this dedication in action.

Overall, the Rome trip was a valuable experience, enabling our team to enhance their knowledge and skills while also fostering our relationship with Shorts Industries. At Nationwide, we look forward to more opportunities to collaborate on projects that push the boundaries of lift technology, ensuring exceptional service for our clients.

Our managing director Paul Robinson and sales engineer Jamie Tappenden have had nothing but good to say about the trip, Brad, Neil, and Craig enjoyed it too.

If you are having issues with your lifts, or if it needs maintenance or even modernising, please contact us.

Steve Bowditch has been a cornerstone of Nationwide Lift Services for over 20 years, joining the company even before our Managing Director Paul Robinson took over the reins. During this time, Steve has been instrumental in our journey and a true asset to our team. His impressive career has spanned a wide range of expertise, including the installation, repair, modernisation, and maintenance of every kind of lift imaginable. From passenger lifts to goods lifts, Steve has tackled it all with skill, precision, and dedication, truly embodying the role of an expert lift engineer.

Throughout the years, we’ve had the pleasure of watching Steve grow from an ambitious technician to a true “lift genius.” His knowledge and skills are unparalleled, and he’s earned the trust of clients across many sectors, from local care homes to large national retailers. Steve’s commitment to excellence ensures that our clients receive the highest standard of service, every time. His journey as a lift engineer has been remarkable.

Before joining Nationwide Lift Services, Steve brought his talents to a variety of prestigious roles, including work in mining. These experiences gave him a unique technical foundation that has become invaluable to our team. At Nationwide, he’s not only applied his expertise in his projects but has also taken on a mentorship role, guiding newer engineers and collaborating closely with suppliers. Steve is always willing to go the extra mile to help our team thrive, sharing his knowledge and passion for the industry with those around him. This mentorship has solidified his reputation as a seasoned lift engineer.

As a valued member of our team, Steve embodies the dedication and loyalty that make Nationwide Lift Services exceptional. And now, after decades of hard work, he’s preparing for a well-deserved break. Starting in January 2025, Steve will embark on a three-and-a-half-month world cruise, a chance for him to unwind, recharge, and enjoy new adventures. We’re thrilled for him and he’s looking forward to this time to relax, celebrating his impressive career as a lift engineer.

Thank you, Steve, for everything you’ve done and continue to do. We’ll miss you while you’re away but look forward to welcoming you back after your incredible journey! Here’s to you and the next exciting chapter ahead!

Nationwide Lift Services are thrilled to share some exciting news about a major project we’re currently undertaking! We’re collaborating with a prominent high street retailer to upgrade the lift communication systems in approximately 80 of their stores across the nation. Our success in this project is thanks to the hard work of our dedicated engineer team.

With the upcoming BT digital switch, it’s crucial to ensure all lifts are future-ready. To achieve this, we’re installing GSM units, which will keep everything running smoothly and in compliance with the new regulations. Our dedicated engineer is tirelessly travelling across the UK to complete these installations, ensuring each lift is prepared for the significant digital transition. A dedicated engineer truly makes a difference.

This project is a fantastic opportunity for us, and we’re proud to help our clients stay ahead of the curve. By upgrading to GSM units, we’re guaranteeing that their lifts will have reliable, digital connections. This means that emergency calls can be made without any issues once the switch takes place.

We want to give a big shoutout to our dedicated engineer and the entire team who are making this happen. Their hard work and dedication are prime examples of the commitment we have at Nationwide Lift Services to provide essential solutions and support for our clients. This project not only highlights our technical expertise but also our dedication to customer satisfaction and safety.

We’re excited about the progress we’re making and look forward to continuing to deliver top-notch service and innovative solutions. Stay tuned for more updates as we move forward with this significant project, driven by our dedicated engineer!

Contact us for any lift issues you may be having, we aim to respond within 24 hours to any email.

At Nationwide Lift Services, our team of lift experts and geniuses are here to elevate your confidence in all things lifts! Since our Managing Director, Paul Robinson, took the helm in late 2019, we’ve been on an upward trajectory.

Business is booming, and our Sales Engineer, Jamie Tappenden, is already smashing his Q4 targets—just a month in! Jamie recently secured two major clients in the healthcare sector, proving that our lifts aren’t the only things reaching new heights.

You could call us the ghostbusters of the lift industry, except instead of catching ghosts, we fix lifts. Quite a dramatic difference, sure, but we lift spirits instead of capturing them. Our lift experts ensure every job is done to perfection.

As we approach the end of the year, we’re buzzing with excitement for the opportunities ahead. We’re thrilled to continue working with our loyal customers and to welcome new clients for our network of business. Our newest engineer is diving into the industry, learning the ropes from one of our seasoned professionals in the lift experts team. It’s all about growth and teamwork here! We look forward to seeing how our younger staff grow into lift professionals in the near future.

We also cherish our long-standing partnership with Shorts Industries, a lift supplier with a rich history dating back to 1945. Their reliable products have been a cornerstone of our success, and we look forward to many more years of collaboration with these lift experts.

With Nationwide Lift Services as your lift service provider, we can ensure that your trust in us will never plummet. Our 24/7 phone line is always open, so if any issues arise, just give us a call, and we’ll be there to help in no time. Here’s to a bright future and many more successful lift projects! We hope to work with you or your business in the near future, showing you why we are indeed lift experts in the industry.

At Nationwide Lift Services we are a firm believer in empowering the next generation of lift experts, training them up and investing in them so they can reach their full potential. We don’t believe leaving them to their own tools is right, so the young guns who work for us do training as part of their role (in which they get paid for). The results have been clear to us, they have been hungry to learn and expand their knowledge, learning from other staff and our engineers.

The next generation of lift experts have great potential to thrive and be masters of the lift industry, we pride ourselves with training our staff up and watching them excel in their roles, we cannot wait to see how far they will go.

On the job training can sculpt a brand new employee, who may not have a clue about the ins and outs of the industry to a master of all things lifts, the key is patience and high quality training material.

Benefits of on the job training:

• Real life examples and learning from more experienced employees
• Faster adaptation to the job
• Perform simple job tasks from the beginning of your career
• Good and loyal employees who are more likely to stay
• Attract the right type of employee

At Nationwide Lift Services, we firmly believe in hiring the next generation of geniuses, training them and watching their skills grow, we have some amazing examples of our young staff here are some below.

Tamzin, who is our newest employee is 21, she has only been with us for a few weeks and she is flying through work like a hawk and has been keen to learn the ins and outs of the lift industry. She is learning the repairs side of the business from our sales manager Brad and she is excelling in her work. Before working here she was at university and had a few jobs prior to this, but this is her first time working for the lift industry.

Daniel, who is part of our sales team is only 16 and has been doing well, he is brand new into the lift industry and has only been with us for a month (this is also his first job). he is learning the sales side of the business and has been learning from our longterm employees. In the short time he has been with Nationwide Lift Services, he has completed several training courses, done hours of research and put the work in, as well as winning us new business. a prime example of what the next generation is capable of.

Michael, who is in charge of the website, marketing and social media only recently turned 20 and has been with the company for just over 7 months, however he has been doing work in the background for us for longer than this. He has been making websites since a teenager and has always had a strong motivation for work. Before going onto looking after the website full time, he did sales/lead generation for a while. During his time with us he has made vast improvements to the website and social media and has 3 marketing qualifications under his belt, as well as winning us new business from the website.

Organizations with a strong onboarding process improve new-hire retention by 82%. It also increases productivity by 70%. Implementing on the job training has been proven to prevent a high employee turnover.

Experience is the teacher of all things

Julius Caesar

Nationwide Lift Services have been in the lift industry for 30 years, we have provided our lift services to lots of care homes, retail companies, colleges, schools and other companies in Staffordshire and around the UK, contact us for your lift projects.

Call 24/7 helpline: 01782 562000
Email us: info@nationwideliftservices.co.uk

Stoke Charity Run Gives us a LIFT.

At Nationwide Lifts our very own Craig Corbett and his friends decided they wanted to do a charity run for a superb organisation in Stoke called Douglas MacMillan (or Dougie Mac as know locally).

Craig has worked for our business for 2 years and done all sorts of lift jobs including new lift installations, lift refurbishments and lift repairs. He also does lift service work and lift breakdowns in the Stoke and Staffordshire region.

Craig and his friends were very keen on raising money for Dougie Mac and managed to get over £1500 from family, friends, and colleagues.

Nationwide Lifts are fortunate to look after the lifts at these amazing sites who do such wonderful work for our community. Dougie Mac, have been caring for our community since 1973. They provide their hospice services free of charge to over 3,500 local people with life-limiting illnesses each year in Stoke-on-Trent, North Staffordshire and the surrounding villages, also offering supportive care to their families and carers.

Dougie Mac Hospice simply couldn’t survive without the generosity of the local communities of Stoke-on-Trent and North Staffordshire.

It costs over £19 million to run the hospice’s services free of charge every year, with 75% of this funding coming from supportive local people so let’s all keep raising money and supporting these amazing people and hospice.

Nationwide Lift Services offer 24/7 coverage throughout the UK for all types of lift work. With our in-house lift engineers, we can deal with lift breakdowns, lift servicing and lift repairs on all types of passenger lifts, goods lifts, and platform lifts.

We have been working with care homes, NHS, charities and local councils in Staffordshire for many years ensuring they get the best level of service for their lifts. By having the right in house engineers and right lift maintenance structure in place, this saves our clients costs, hassle and downtime for all their lifts. So if we can assist with a lift maintenance contract, lift breakdown, lift repair or lift refurbishment then please call our friendly team on 01782562000 or email us on info@nationwideliftservices.co.uk